At wj2j, we believe gaming is about entertainment, not just winning. When it starts causing stress instead of fun, seeking help is the brave thing to do. We're always here for you.
Responsible gaming has been at the heart of wj2j from the moment you create your account. Placing a bet on an exciting cricket match or spinning a few slots in the evening — these are perfectly normal forms of entertainment. But when gaming starts affecting your everyday life, it's time to talk about it.
Online gaming is relatively new in Bangladesh, and many people don't realize when it's becoming too much. wj2j wants every member to play mindfully. That's why we've built tools that help you set your own limits and stay in control.
Remember — gaming is entertainment, not an investment. No bet comes with a guaranteed win. Never wager money that your household cannot afford to lose. That's the first rule of responsible gaming.
Answer one of the questions below — honestly.
These tools are always free. Activate them anytime through Account Settings or via Support.
Set your own daily, weekly, or monthly deposit limits. Once set, they take effect immediately. Increasing a limit requires a 72-hour waiting period — decreasing one applies instantly.
Decide in advance how long you'll play in a single session. Once that time is up, wj2j automatically ends the session and prompts you to take a break.
Take a break from gaming for anywhere between 1 day and 6 weeks. During this period, betting is not allowed, but your account remains active and withdrawals are still available.
If you believe your gambling has become a serious problem, you can close your account for a fixed period (6 months to 5 years) or permanently. Once activated, this decision cannot be reversed by you.
View your full betting and deposit history at any time. Get a clear picture of how much time and money you're spending — awareness is the first step.
If you think there's a problem, reach out to wj2j Support in confidence. Our trained team will listen without judgment and point you in the right direction. Everything you share stays completely private.
Problem gambling often develops gradually. If you notice any of the following signs in yourself, don't ignore them.
"Just one more bet and I'll break even" — this mindset is dangerous.
Feeling the need to hide it is a sign that somewhere inside, you already know something isn't right.
Betting with money that isn't yours is the most dangerous thing you can do.
This feeling of dependency is a clear sign of problem gambling.
Difficulty concentrating at work or school
Regularly spending more than your set budget
Physical and mental fatigue from staying up late to play
Can't stop after a win — always wanting to play one more round
Strain appearing in family relationships or personal life
Wanting to stop gaming but being unable to
Turning to gaming to relieve stress
Betting using savings or emergency funds
To enjoy gaming at wj2j, build these habits from the start. They're not complicated — just a little mindfulness goes a long way.
Decide at the start of the month — "This is the most I'll spend on gaming this month." Once you hit that limit, stop for the rest of the month.
Decide how long you'll play before you start. Use wj2j's session limit feature, or set a timer on your phone.
Betting decisions made in the heat of the moment rarely turn out well. Play with a clear head.
Even when you feel lucky, stick to your limits. Gaming is chance-based — the tide can turn at any moment.
Gaming fits around family, friends, hobbies, and work — not the other way around.
If you think there's a problem, reach out through any of the options below. Every step is completely confidential.
Live Chat is available 24/7 on the platform and app. Just type "help limit" and our team will be ready to assist.
support@wj2j.netSend a message with the subject "Responsible Gaming" and you'll receive a response within 24 hours.
Log in and go to Settings. You'll find all the tools under the "Responsible Gaming" tab — active in just a few clicks.
For long-term self-exclusion, contact support. Your account will be locked after any pending withdrawal is processed.
Wj2j's gaming services are for adults only. We have multiple layers of protection in place to keep children and teenagers safe.
Age verification is mandatory during registration and KYC. No one under 18 can open an account.
If family members use your device, keep the wj2j app locked with a password. Make sure children cannot access it.
If you suspect a minor is using wj2j, please support@wj2j.netto let us know.
Play within your limits at wj2j. Use the tools available, stay aware, and if anything feels wrong — reach out immediately. We're here for you.
For ages 18+ only. For help: support@wj2j.net